1.Which regions support delivery
In order to ensure the quality of our service, we currently only support orders from the United States.
Any subsequent adjustments will be posted on the website without notice.
We apologize for the inconvenience caused.
2.Order processing time and delivery time
All orders will be processed within 1-3 business days.
Our shipping time is 2-6 business days.
Delivery time is 3-9 business days.
3.Freight methods and charges
| Shipping Country | Shipping Method | Shipping Time | Order Amount | Shipping Cost |
| United States | FedEx Express | 2-6 Business Days | ＜$30.00 | $3.00 |
| Above $30.00 | Free Shipping | |||
4.How to deal with the long transportation time of the flash drive?
If the user does not receive the flash drive within the standard delivery time, you can contact us through [email protected], and we will try our best to help you contact the logistics company.
5.What should I do if the order processing time is too long?
We are sorry if there is a timeout.
You can contact us by mail [email protected]; we will process your order as soon as possible.
If you need to cancel your order, we will arrange a refund for you and your payment amount will be returned to your payment account.
Refund arrival time varies by payment method, but usually takes one to two business days.
6.Sign for receipt
Please check that the package is in good condition before signing for it.
If you find that the product is broken, missing, unusable, or incompatible with the device after you receive the USB flash drive product, please contact our customer service in time, and we will handle it properly for you.
If others sign for receipt, it shall be deemed that the consignee himself signed for receipt;
If the package is rejected due to customer reasons (non-quality issues), the freight will be borne by the customer.
7.Unclaimed Orders
Unclaimed, undeliverable packages due to customer reasons (wrong or incomplete address).
We do not take any responsibility.
8.Sales Tax Fee
Sales tax fee is borne by the customer.
We accept US dollars for payment.
If you pay in another currency, your bank may charge a remittance conversion fee.
Please check with your bank.
We strongly recommend customers to register an account with us to track their orders.
9.About the packaging
Our USB flash drive products will be unified by waterproof carton packaging, please check carefully after you receive the product, if there are any problems, please contact us in time, we will deal with it properly for you.
10.Resend
Please check the order information carefully before payment.
Shipping information cannot be changed after shipping.
If the address cannot be delivered due to the wrong address, if you need to modify the address, you can send an email to [email protected], and we will try our best to contact the courier company to modify it.
The resulting additional shipping or additional charges are borne by the customer.