1.About speed
All the data stored in our store are from the official, because the computer configuration high and low, the size of the file properties, etc. will affect the test results, so the actual speed of use are not the same.
2.About the capacity
Storage products are actually available capacity is about 90% of the logo, that is because the computer and storage products on the capacity of the algorithm is different (computer 1G = 1024M. Storage products are 1G = 1000M) caused by the other storage products factory will also have some space for curing some programs.
2.USB flash drive inserted into the computer does not respond?
Under normal circumstances will automatically install the driver, such as can not be identified please close the computer’s firewall and anti-virus software before trying.
If you can not solve please contact the online customer service, there are professional customer service guidance to ensure that you use the device normally.
3.USB flash drive compatibility
(1) Please make sure that the U disk is connected to the device properly.
(2) Please make sure that the device you are using supports this capacity of the USB flash drive and the corresponding file system.
(3) Please confirm whether the files in your USB flash drive can be supported by the device
(4) Different devices in the market use different master control schemes and may have compatibility problems.
4.Cannot copy large files over 4GB
For better compatibility with the system, the factory default format of the product is FTA32 (Microsoft default disk format), a single file copy, not more than 4GB, if you need to store more than 4GB files, please reset the U disk format: 1 will be connected to the computer 2 right-click the U disk partition and select Format 3 in the file system options to select NTES or exFAT format 4 click Start, finish can .
5.The device does not respond or is recognized only after a long time
This situation may be a USB flash drive is not inserted or the computer’s USB port voltage is not enough, please replace the other USB port to try (desktop computers can use the USD port behind the chassis), if the replacement of several USB ports or another computer can not be recognized, it may be a USB flash drive damage, the need to return to repair.